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Housing and Rental Assistance
Manage the application process for, processing of, and distribution of
Emergency Rental Assistance funds quickly and efficiently
CLIENT RESULTS
Increased weekly service delivery capacity by about 37%
CLIENT RESULTS
Reduced application processing time by about 40%
CLIENT RESULTS
Created a transformation model that could help struggling agencies nationwide
Solution Background
Unpaid rent in the United States is estimated to be between $34 billion to $70 billion. With increasing debt,
Congress approved $25 billion to assist those unable to pay rent or utilities due to COVID-19. We have
created an Emergency Rental Assistance solution to ensure
funds are getting distributed to the right people.
Solution Overview
Emergency Rental Assistance
Shorter application processing times
Improved employee morale
Easier experience
Solution Features
App Engine, Cloud Armor, Firebase, Appengine, Dialogflow, Cloud Storage, Cloud SQL, Data Studio, Document AI
Housing Assistance
Assistance portal to intake applications, collect data, and automate application management process.
Solution Features
App Engine, Cloud Armor, Firebase, Appengine, Dialogflow, Cloud Storage, Cloud SQL, Data Studio, Document AI
Easy to use portal for agencies, applicants and landlords
Technology Used
Customer Success
★★★★★ 5/5
“We got premium service at every step of the way. So we were moving from this problem to this problem to this problem, and at each step we didn’t wait weeks.”
— Kevin Holt, Assistant Director, Hamilton County Job and Family Services