Vital Records Virtual Agent
Assist citizens in quickly accessing the latest information regarding all things Vital Records by implementing a low-cost, advanced virtual agent.
IMPROVE CITIZEN SATISFACTION
Using natural language processing our chatbot gives humanlike responses and is continually evolving with each interaction.
CUT WAIT TIME IN HALF
Virtual agents quickly provide citizens accurate information, with 24/7 support.
CLIENT RESULTS
Free up human agents to focus on more complex problems while the chatbot provides agencies most asked questions.
Solution Overview
Problem
States and Counties are struggling to respond to the demand for Vital Records. The request for older documents is a manual process that requires lots of time and means that citizens have to wait weeks and months for simple document requests.
Solution
BlueVector AI has developed a modular solution leveraging CCAI and Document AI, to respond to citizen questions and process Vital Records requests faster with fewer resources.
Solution Features
Document AI, CCAI
Easy to use portal for agencies and citizens.
Technology Used