Efficient, Responsive and Personal

Citizen-Centered
Government Solutions

We work with State and Local governments to deliver citizen-centered government
solutions that reduce cost and increase productivity

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Enhance operational effectiveness & business performance

Use actionable insights to accelerate business transformation

Empower workforce through collaboration tools

Assisting communities in gaining access basic needs

Boosting Economic Security

Everyday 40% of Americans struggle to meet basic human needs. Government agencies have created resources to assist people struggling in these specific areas- food banks, rental assistance, unemployment, etc.. However, many those resources rarely go to the people who need them most due to errors that come with manual systems.

We create custom government  solutions to the problem at hand. 

1.

Housing Assistance

Replace the manual process used by many states with an easy to use application that automates the entire process while compiling state wide inventory numbers and participants being fed.

2.

Food Distribution

Expedite the entire application process for housing assistance while reducing fraud and distributing more funds than ever before. Not only does

3.

Child Care

Using leading tools from Google to develop a portal that connects parents and providers with an easy to use mapping interface.The interface allows parents to locate a provider based on a variety of information.

FEATURED

Solution Technologies

Contact Center AI

CCAI is changing how agencies interact with their constituents. We can build fast and flexible AI agents to automate call centers and make existing websites more interactive.

Benefits 

  • Drastically improve application turn-around time
  • Gain vital data through every interaction
  • Minimize fraud and improve data security

Document AI

Extract text, form fields and graphics to relieve bottlenecks in Government forms processing. We have tools to accelerate the integration of Document AI in agencies systems.

Benefits 

  • Accelerate business growth
  • Automate workflows
  • Improve decision making with up to date insights

Looker

A data and analytics platform that makes it easy to find, explore and unlock data. We are building reusable Looker blocks for common government use cases.

Benefits 

  • Accelerate business growth
  • Simplify workflows
  • Improve decision making with up to date insights

Our Solutions

Speed and accuracy are top priority in all of our solutions. In order to ensure we are giving the best quality work we have a Pay It Forward sharing model. This means we give non-exclusive, royalty free rights to our BlueVector library this allows us to deliver our solutions faster and means you never need to pay us to recreate the wheel.

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Emergency Rental Assistance 

Due to the COVID-19 Pandemic, Hamilton County faced a drastic increase in rental assistance and relief applications. The system they were using couldn’t process the rise in claims and as a result faced a backlog of backlog of 440 unprocessed claims.

We created a web application in Google AppEngine and offers the same functionality currently provided to State employees for search, filtering, editing, and upload functionality. In addition, the Solution provides improved ID searching and assignment capabilities, allowing users to repurpose unique ID numbers with more ease and confidence that the ID is truly available.A low-cost, advanced virtual agent to assist in answering frequently asked questions. Using our virtual agent, citizens can ask questions by either visiting the website and typing their questions into the chatbot or by calling into the existing Vital Records phone number. The agent is intuitive and can be updated whenever needed.

  • Reduced application processing time by 40%
  • Created a transformation model that helps struggling agencies nationwide
  • Increased weekly service delivery capacity by 37%

THE CLIENT

Hamilton County Job & Family Services

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Google Case Study

COLLATERAL

Vital Records
The Michigan Division for Vital Records and Health Statistics registers, preserves, and issues certified copies of vital records. This includes birth, death, fetal death, marriage, and divorce certificates for all events that occur in Michigan. Michigan needed a solution that assists in answering frequently asked questions by citizens to reduce number of calls routing to the call center.

We created a web application in Google AppEngine and offers the same functionality currently provided to State employees for search, filtering, editing, and upload functionality. In addition, the Solution provides improved ID searching and assignment capabilities, allowing users to repurpose unique ID numbers with more ease and confidence that the ID is truly available.A low-cost, advanced virtual agent to assist in answering frequently asked questions. Using our virtual agent, citizens can ask questions by either visiting the website and typing their questions into the chatbot or by calling into the existing Vital Records phone number. The agent is intuitive and can be updated whenever needed.

  • Reduced application processing time by 40%
  • Created a transformation model that helps struggling agencies nationwide
  • Increased weekly service delivery capacity by 37%

THE CLIENT

State of Michigan
Immunization Ordering Tool
The client needed to plan and manage COVID-19 vaccine allocations across the state. They needed a mobile application that would allow them to track the distributions by County and then by Distribution site and then provide notifications and reports to all stakeholders.

The state of Michigan was able to dig out of the inventory backlog caused by the prior process within three weeks.

The processing time of managing vaccine inventory allowed the state to distribute twice as many vaccines.

The app allowed the state to manage 2nd dose inventory twice as efficiently which allowed more 2nd doses to be given out on time.

"The Immunization Ordering app has really helped streamline our process and the response of this app has been very positive from our local health departments"

  • The state of Michigan was able to dig out of the inventory backlog caused by the prior process within three weeks.
  • The processing time of managing vaccine inventory allowed the state to distribute twice as many vaccines.
  • The app allowed the state to manage 2nd dose inventory twice as efficiently which allowed more 2nd doses to be given out on time.

"The Immunization Ordering app has really helped streamline our process and the response of this app has been very positive from our local health departments"

THE CLIENT

State of Michigan

Financial Transparency Website

Client lacked a centralized website that highlighted how the schools and districts throughout the state were utilizing their funding.
We utilized Looker to create thorough and robust dashboards that could be embedded into a WordPress website to really highlight how a school and school district utilize their funding (i.e budgeting and spending). This allowed us to feed in data from 1000+ schools and millions of dollars in funding to build these dashboards that could easily be navigating by the public.

10+ interactive dashboards

  • Full financial transparency for every school in the district

    "We launched internally today and have received very good feedback. We appreciate the work your team did to get the website in a good place for transition to PED staff."

    -Mary Montonya, Chief Information Officer

THE CLIENT

State of New Mexico

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COLLATERAL

Food
Distribution 

Majority of the current food distribution operating systems are extremely outdated. Manual processes are no longer manageable. Due to the COVID-19 pandemic, more people depend on food banks than ever before. We have created a reliable and efficient system to support their needs. 
We have built an AppSheet application to streamline the food distribution process. We chose AppSheet because it quickly automates business processes, improving efficiency, saving money and time. This application utilizes both artificial intelligence and machine learning to continually diagnose problems, and provide a solution. Artificial intelligence can predict automation requirements, and provide intelligent suggestions based on user intent. While machine learning builds preventive models based on historical data.
  • Application Development
  • Cloud-native application development
  • Mobile Application development

“Everyone is so impressed with our new 153 collection site! Thank you for making us look really good!”

-Liana Bennett, Food distribution consultant

THE CLIENT

State of Colorado

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State of Michigan
Emergency Rental Assistance

Creating a custom application for ERAP services with no data integrity issues that is scalable to achieve their desired throughput of accepted claims. Migrating and cleaning claims from previous system that was unworkable due to data integrity issues

Built a custom application where users can fill out ERAP applications and the WVHDF team can go through the administrative process of approving / rejecting applications and producing payment files. With our application, the customer is able to expedite the entire process. In addition to the application, dashboards have been provided to enable easier reporting and treasury guideline compliance
  • Application Development
  • Automated Backup & restore
  • Contact Center AI (CCAI)
  • Custom-built app migration
  • Document AI
  • Mobile Application  development
  • Storage and Delivery

THE CLIENT

State of West Virginia

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Google Article
Streamline complex processes 

Automate manual systems to improve accuracy 

One of the largest issues governments face are application processing. Manual systems take forever and run the risk of human error. Through the use of Document AI we can quickly extract text, form fields and graphics to validate data.
4.5
☆☆☆☆☆ 4.5/5

“The Immunization Ordering app has really helped streamline our process and the response of this app has been very positive from our local health departments.”

RYAN DE LA RAMBELIE, STATE OF MICHIGAN